LibertyFX Privacy Policy

LibertyFX (hereinafter referred to as "the Company") recognizes that the protection of personal information is a serious social responsibility and has established a management system based on the requirements of JIS Q 15001 Personal Information Protection Management System for the protection of personal information. We will implement the following measures to ensure the appropriate operation of our management system.

  1. With regard to the personal information of our customers, business partners, and our company's officers and employees, we will appoint a "personal information manager" to determine how to handle such information and protect it appropriately.
  2. We will acquire personal information in an appropriate manner and only to the extent necessary for our business. At the time of acquisition, we will clarify the purpose of acquisition and use, and the contact point for inquiries, before acquiring personal information.
  3. Personal information will not be used or provided outside the scope of the consent obtained at the time of acquisition, except as ordered by law.
  4. We will take safety measures against threats such as unauthorized access to personal information and leakage, loss, or damage of personal information. In the event that a threat becomes apparent, we will strive to correct the security measures.
  5. In the event that we outsource the handling of personal information to other companies, we will make appropriate contracts and provide guidance and management to the outsourced companies to ensure that they use, provide, and safely manage the personal information in accordance with the consent given at the time of acquisition.
  6. If we receive a request from an individual to disclose, correct, change the scope of provision, or delete personal information held by us, or if we receive a complaint or consultation from an individual regarding this matter, we will respond as soon as reasonably possible after confirming the identity of the individual.
  7. In addition to complying with laws and regulations, national guidelines, and other standards applicable to customer and employee information handled by the Company, the Company will manage and make necessary corrections to ensure that appropriate operations are carried out, and will continuously review and improve its personal information protection management system.

Contact for inquiries about personal information

Liberty FX Limited Personal Information Contact
Address: Level 9, The Hong Kong Club Building 3A Chater Road, Hong Kong Central, Hong Kong

Handling of Personal Information

1: Personal Information Contact

Liberty FX Limited Personal Information Contact
Address: 1st Floor, iCOUNT Building, Kumul Highway, Port Vila, Vanuatu

2: Handling of personal information

  • Personal information is information about an individual, including name, date of birth, gender, telephone number, e-mail address, occupation, place of work, and other information that can identify a specific individual.
  • In handling personal information, the Company will comply with the Personal Information Protection Law and other laws and regulations regarding personal information, as well as other standards.
  • In order to ensure that our customers' personal information is handled appropriately, we have established initiatives for the protection of personal information, provide education to our employees, maintain appropriate handling, and continuously review and improve these initiatives.
  • We will handle personal information in an appropriate manner in accordance with the prescribed rules for collecting, using, and providing personal information.
  • We will not handle personal information beyond the scope of the purpose of use without the consent of the individual. In addition, when providing or disclosing personal information to a third party, we will do so in accordance with the procedures stipulated by law.

3: Purpose of use of personal information to be obtained

We collect and use (including analysis and statistics) personal information only for the following purposes and within the scope of those purposes. (1) To collect and use personal information

  • Operations necessary for providing or stopping our services, such as various settings to server equipment, settlement agent, registration of eA providers and affiliates, etc.
  • To comply with laws and regulations
  • To respond to inquiries about personal information.
  • To verify your identity.
  • For the appropriate and smooth performance of other transactions and contracts with customers.
  • For the appropriate and smooth performance of recruitment, personnel management, welfare services, public relations activities, and employment management for employees, job applicants, and job offers.
  • To improve existing services or products, or to develop new services or products.
  • Provision of information deemed useful and necessary to customers, such as information on new services and maintenance (including information on failures)
  • Inquiries and confirmations from the Company necessary for the execution of business after the cancellation of services, as well as the collection of opinions for the improvement of services.
  • To provide information and advertisements regarding services provided by the Company and its group companies and other services.
  • Responding to various types of inquiries
  • .

4: Provision to third parties

  • We will not disclose or provide personal information to third parties without the prior consent of the customer, unless required by law or for other legitimate reasons.
  • The Company will contractually obligate third parties to whom the Company provides personal information in accordance with 5. above to strictly manage personal information at the same level as the Company, and will have them do so.

5: Outsourcing the handling of personal information

We may outsource the collection and management of your personal information to system operation companies and support companies.

6: Voluntary nature of personal information submission

The submission of personal information is left to the discretion of the individual. However, if you do not submit the required information, you may not be able to use our services.

7: Use of cookies and external links

  • Our website uses cookies for applications, product applications, user trend research, and other purposes. Please note that if you choose not to use cookies, you may be limited in the functions available on our website.
  • We use access log files in order to study the trends of our users. This allows us to obtain statistical information about site usage, such as IP addresses and referrer information, but we do not use this information to collect or analyze personal information.
  • This website contains links to a number of external websites, but they do not share personal information. We are not responsible for the collection of personal information on linked websites, so please be sure to refer to the privacy policy of the linked website.

8:Procedures for responding to requests for the disclosure of personal information.

For requests for disclosure, notification of the purpose of use, correction, addition, deletion, suspension of use or suspension of provision to third parties, or any other questions or comments regarding your personal information, please contact the following contact point or the sales department in charge of the customer.

How to request disclosure of personal information, etc.

Our company responds to requests for disclosure, etc. of customers' own personal information in our possession. For details, please refer to the Request for Disclosure, etc. below.

Requests for Disclosure, etc.

To make a request for disclosure, etc., please contact the disclosure request desk below by phone or e-mail.

Contact for disclosure requests

Liberty FX Limited Personal Information Contact
Address: 1st Floor, iCOUNT Building, Kumul Highway, Port Vila, Vanuatu

To file a complaint