Q. What documents do I need to submit when opening an account?

A copy of a valid passport or other official ID card issued by the authorities (eg driver's license, ID card, etc.). Identity verification documents must include your name (full name), date of issue or expiration date, your place of birth and date of birth or tax number, and your signature. Recent utility bills (eg electricity, gas, water, telephone, bank account statement, etc.) with a date within 3 months of confirming your registered address.

Q. How can I open a trading account?

It's quick and easy to open. When you click Open Account and complete the Quick Account Open, you will receive an email with login details. This will allow you to log in to our secure membership page. If you apply for opening a LIVE account from here, you will be able to use it by the next business day.

Q. How long does it take for the deposit to be reflected?

Within approximately 1 business day. Please note that financial institutions may be closed on public holidays in each country, and it may take some time for the payment to be reflected.

Q. Is it possible to transfer funds between trading accounts?

Yes, you can transfer funds for free. Please apply for fund transfer on [My Page].


Q. I can no longer log in to My Page.

You can log in to [My Page] with your registered email address and the password you sent in the email when you registered. If you do not know your password, please contact us from [Inquiry].